Returns

Where can I report damage to my material?

We are sorry that there were problems with your order. Would you like to tell us what happened? Then please send us a message via the contact form in which you describe the problem. We will get back to you as soon as possible.

My delivery was not on time. Where can I complain?

Please accept our apologies that your material did not reach you on time. We would like to know what exactly contributed to this in order to improve our delivery reliability. Please send us your complaint via contact form so that we can decide how to accommodate you in this case.