Product / Pricing

Is the material online of lower quality?

The material offered online is identical to the material you usually buy from us. Quality is very important to us, so you will not notice any differences.

I cannot find the material I am looking for.

In individual cases it may happen that we do not yet offer a material online. If you do not find what you are looking for, simply use the contact form to request the item you are looking for.

Why does the calculated weight differ from the one in the order confirmation?

The actual weight is not determined until the materials are weighed. This procedure complies with the applicable standards and tolerances. This is common practice in the steel trade. Therefore, there are differences in prices and weights between the order and the invoice (see also Weight).

How do I see my individual prices?

As soon as you have logged in with your access data, your customer-specific prices will be displayed automatically.

Do I get a quantity discount?

Our B2B portal already calculates quantity discounts on material level and individually agreed scale prices with you.

Why does the price on my order differ from the price on the invoice?

The actual weight is determined only when the materials are weighed. This procedure complies with the applicable standards and tolerances. This is common practice in the steel trade. Therefore, there are differences in prices and weights between the order and the invoice (see also Weight).